Privacy Policy

Who we are

In this privacy policy references to “we”, “us” and “our” are to Stowe Building Contractors Ltd. References to “our Website” or “the Website” are to http://www.stowebuildingcontractors.co.uk

Legal compliance

We take compliance with our legal duties in respect of your personal data seriously and are committed to protecting and respecting your privacy. We have appointed Rachel Stowe as our data protection officer to monitor and oversee our legal compliance. She can be contacted on info@stowebuildingcontractors.co.uk

This policy explains how we use any personal data we collect from you through this website or otherwise.

What information we collect and how

The information we collect via the Website may include

• Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc.

• Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.

• Data recorded by the Website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers ‘help’ facility.

What we do with your information

We process this data based on our legitimate business interests in developing and improving our services and delivering our services to you.

Where you do provide additional personally identifiable information to us we will provide you with further information about how this will be used when we collect it.

We use your information solely for the purposes of providing relevant content and services requested by you as set out below and for such other purposes as are specified when additional data is collected:

We may use information held about you in the following ways:

• to ensure that our site’s content is presented in the most effective manner for you and for your computer;

• to provide you by post or email with information or services that you request from us or which we feel may interest you;

• to carry out our obligations arising from any contracts entered into between you and us;

• to notify you by post or email about changes to our service;

• to carry out or process any instructions given by you to us; and

• to keep you updated with news and details of our services.

Your rights

You have the right to request access to personal data that we may process about you. If you wish to exercise this right, you should:

• put your request in writing to

Rachel Stowe

The Old Bell,

Main Road,

Marlesford,

Woodbridge,

IP13 0AY

• include proof of your identity and address (eg a copy of your driving licence or passport, and a recent utility or credit card bill); and

• specify the personal data you want access to, including any account or reference numbers where applicable.

You have the right to require us to correct any inaccuracies in your data free of charge by specifying the information that is incorrect and what it should be replaced with.

In certain circumstances you have the right to require us to erase personal data that we may process about you.

Other websites

This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.

Security of data

Protecting any personal data that you share with us is a priority and we will use strict procedures and security features to try and prevent unauthorised access by outside parties. For example:

we store your personal data on a secure server and access to your personal data is limited to approved staff.

While we will use reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. Transmission of any personal information is at your own risk.

Retention of Data

Your data will be retained for a period of up to 6 years from the date of your last interaction with us.

Changes to our Privacy Policy

We may change our privacy policy from time to time. You should check this policy frequently to ensure you are aware of the most recent version that will apply each time you use our site.

Contact us

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@stowebuildingcontractors.co.uk